Managed IT Services For Nonprofits

Serving The Community Together

Nonprofits rely on technology to raise awareness, recruit volunteers, and connect donors and sponsors to their cause. At Sovran, we believe in serving the community through growing our nonprofits.

Nearly 40% of our clients are nonprofits from the Twin Cities and Upper Midwest. The Sovran team focuses on making technology accessible and easy for nonprofits to use, so you can focus on what you do best. We’re a partner you can count on to keep your nonprofit moving forward without worrying about IT.

Sovran is an associate member of the Minnesota Council of Nonprofits.

Nonprofit IT Services

24/7 IT Support For Nonprofits

Help Desk & Support

Sovran’s help desk team is located on-site at our Eagan location. They are ready to answer your IT-related questions 24/7 to ensure you can do the important work of your nonprofit.

Reach our local IT help desk team 365-days a year by phone or email

Network Monitoring, Management & Support

Your network may be made up of many different pieces, like routers, switches, firewalls, servers, virtual machines, and more. Our network monitoring allows us to keep an eye on all of the components for faults or performance issues.

We can then maintain or replace these pieces quickly before issues spiral out of control, saving your nonprofit from emergency expenses and downtime.

Communication

How are you handling communication in your nonprofit organization? Unify your communication processes with email, voice, and video tools to connect all members. Efficiency is very important to nonprofits, and effective communication can be the difference between advancement and stagnation.

Let Sovran help you maintain lines of communication between your staff, volunteers, and the community-at-large.

Data Backup & Disaster Recovery

Even with great network monitoring, disasters can happen. Don’t let them set back your nonprofit. Consistent data backup protocols can make recovering from an IT disaster much easier and faster, allowing your team to return to doing what they do best.

Sovran partners with a number of data backup and disaster recovery software providers to give you options and keep things rolling.

Cloud Services

Like most nonprofits these days, you probably have some team members working from home or on the road. Cloud services can facilitate the flow of information from tablets, desktops, laptops, and phones through the internet to your systems and back.

Let the friendly system administrators at Sovran get you and your team set up for success with cloud services.

Server Management

Whether your organization is using in-house servers or a hybrid setup, server management is important for maintaining the hardware, software, security, and backups. Keeping the hardware performing well is the keystone of server management. But proper antivirus software and other security measures are also needed to make sure your nonprofit isn’t compromised.

Our system administrators are ready to protect your nonprofits servers.

Security & Monitoring

There are a lot of cyber threats roaming around. Ransomware, spyware, malware, brute-force attacks, and more. The Sovran team actively monitors your network, collecting and analyzing indicators of threats and then taking the appropriate measures to defeat them.

Trust your nonprofit’s IT security to the caring hands of the Sovran team.

IT Consulting & Projects For Nonprofits

IT Infrastructure Assessments

Sovran project engineers can come on-site at your nonprofit and create a comprehensive review of your current tech and IT systems. The team will provide a series of recommendations and best practices for you, and customize it to fit your needs and budget.

With a proper infrastructure assessment, we can make sure your nonprofit will run smoothly for years to come.

Software & Hardware Implementation

Depending on the size of your nonprofit, implementing new software and hardware can be a complex undertaking. Especially if the team works remotely, ensuring everything is accessible, secure, and working properly at all times is key.

Our team creates an implementation plan with you and designs the software and hardware used around your team and workflow.

Cloud Migration

Whether you’re not on the cloud, or you feel the cloud you’re on is no longer serving your interests, our team of expert engineers is ready to help you migrate. Your data, applications, and processes will be safely and securely moved so you can continue operations with as little interruption as possible.

Virtualization

Cloud computing is based on virtualization. If you have your own servers, virtualization can help you more efficiently use the computing resources you have. This process can split a single physical environment into partitions, and allow multiple users or multiple operations to run at the same time on a single server or machine.

The Sovran team can increase your efficiency and reduce costs with virtualization.

Hosted Networks

Hosted networks are similar to a wi-fi hotspot your phone may be able to generate, depending on your plan. The Sovran team can assist with creating a hosted network in any situation you may need it.

Wireless Solutions

A wireless network in your nonprofit office isn’t just about coverage and access – it’s also about capacity and security. You need enough bandwidth for multiple people to be on video calls at the same time, while also ensuring that communications are secure from outsiders.

The Sovran team is focused on your safety, security, and efficiency.

Networking Solutions

Routers. Switches. Modems. These items may seem like just more plastic boxes, but each has a specific role to play in your network’s speed, connectivity, and security. Our engineering team will properly audit and plan a networking solution that accounts for your organization’s needs.

Security Solutions

From firewalls to password managers, anti-malware to dark web monitoring. The Sovran team is ready to manage threats through a holistic approach and protect your nonprofit from outside attacks.

Data Storage Solutions

Whether you want to maintain an on-premises or cloud-based data storage solution, Sovran is ready to help with the infrastructure you need. Data security and scalability of the storage medium are extremely important when it comes to data storage. Let the Sovran team help you determine the best solution.