Sovran, Inc. Privacy Policy

Effective Date: 5/18/2026

1. Overview

Sovran, Inc. (“Sovran,” “we,” “us,” or “our”) is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through www.sovran.com and related services.

2. Information We Collect

   We may collect the following categories of information:

   • Personal Information: Name, company name, email address, phone number, and other contact details submitted through forms or communications.
   • Technical Information: IP address, browser type, device information, and website usage data collected through cookies or analytics tools.
   • Business Information: Information provided in connection with service inquiries, cybersecurity engagements, or contractual relationships.
   • Communications Data: Records of communications with Sovran, including support requests, service inquiries, and SMS/text communications where applicable.

3. How We Use Information

   We use collected information for the following purposes:

   • To provide and deliver services
   • To respond to inquiries and support requests
   • To improve website functionality and user experience
   • To communicate important service or security-related updates
   • To comply with legal, regulatory, and contractual obligations

4. Information Sharing and Disclosure

   Sovran does not sell personal information. We may share information in limited circumstances:

   • With trusted service providers who assist in operating our website or delivering services (under confidentiality obligations)
   • When required by law, legal process, or regulatory requirements
   • To protect the rights, property, or safety of Sovran, clients, or others

SMS / Mobile Data Privacy (Required Disclosure)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and Tracking Technologies

   We may use cookies and similar technologies to:

   • Improve site functionality and performance
   • Analyze usage trends
   • Enhance user experience
   • Users can control cookie settings through their browser.

6. Data Security

   Sovran implements administrative, technical, and physical safeguards designed to protect personal information, consistent with industry standards and applicable regulatory frameworks (e.g., NIST-based security practices).

7. Data Retention

   We retain personal information only as long as necessary to:
   • Fulfill the purposes outlined in this policy
   • Meet legal, regulatory, or contractual requirements

8. Your Privacy Rights

   Depending on applicable law, you may have rights to:

   • Access or request a copy of your personal information
   • Request correction or deletion of your information
   • Opt out of certain communications

Requests can be submitted using the contact information below.

9. Third-Party Links

   Our website may contain links to third-party websites. Sovran is not responsible for the privacy practices or content of such sites.

10. Changes to This Policy

    We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

11. Contact Information

Sovran, Inc.
1171 Northland Drive
Mendota Heights, MN 55120

Phone: (651) 686-0515