Managed IT Services

Proactive IT that keeps your business moving

Your technology should drive growth, not slow it down. Sovran’s managed IT services provide your business with the structure, security, and support necessary to operate confidently every day. From help desk assistance to network monitoring and strategic consulting, we take a proactive approach, solving problems before they cause downtime and aligning technology with your long-term goals.

At Sovran, we act as your dedicated IT partner, combining technical expertise with practical guidance to keep systems efficient, secure, and ready for what’s next. Whether you’re a growing company or an established organization looking for stability, our team ensures your technology works as hard as you do.

Managed IT Services

Sovran’s managed IT services are designed to keep your business efficient, secure, and scalable. From proactive system monitoring to hardware procurement and network management, we handle the day-to-day details, allowing your team to stay focused on what matters most.

Co-Managed IT

For businesses with in-house IT staff, Sovran provides an extra layer of support. We partner with your internal team to share responsibility for managing systems, handling help desk requests, and maintaining network performance. Our co-managed model strengthens your existing capabilities, offering specialized expertise and 24/7 monitoring when internal resources are stretched thin.

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Network & Infrastructure Management

Sovran monitors, maintains, and optimizes your network infrastructure to ensure reliable performance across all devices and locations. We handle server management, network configuration, patching, and performance testing to keep systems secure and responsive. Our proactive maintenance prevents slowdowns, outages, and costly downtime before they impact your business.

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Remote Monitoring & Event Log Management

Our team utilizes advanced monitoring tools to track network health and detect irregularities in real-time. We analyze event logs, system alerts, and usage trends to identify issues early — often before users even notice a problem. This continuous oversight helps prevent outages, enhance security, and maintain system efficiency around the clock.

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Product Procurement & Licensing

Sovran simplifies technology purchasing and license management for your business. We help evaluate, source, and deploy the proper hardware and software solutions, ensuring compatibility and compliance across your systems. From Microsoft 365 subscriptions to firewalls and networking gear, Sovran manages the whole procurement process to save you time and reduce costs.

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IT Support Services

Sovran’s IT Support Services are designed to keep your business productive, connected, and secure. From help desk support to Microsoft 365 management and hands-on consulting, we address your technology challenges promptly and efficiently, enabling your team to stay focused on what matters most.

Help Desk & Onsite Support

Sovran’s help desk & onsite support services give your employees fast, friendly assistance whenever issues arise. Our local technicians offer remote troubleshooting for common issues, including password resets, printer connectivity problems, and software errors. Conversely, our on-site team handles complex hardware repairs and network fixes. With responsive, reliable support available both virtually and in person, we help your team stay productive without interruption.

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Microsoft 365 Support

From email configuration to SharePoint integration, Sovran ensures your Microsoft 365 environment runs smoothly and securely. We help manage licenses, troubleshoot user access issues, and optimize collaboration tools, such as Teams and OneDrive. Whether you’re migrating to Microsoft 365 or seeking to enhance performance, Sovran’s experts offer the ongoing management and support your business needs to maximize the platform’s potential.

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IT Consulting & Projects

With Sovran’s IT consulting & projects assistance, connect strategy with execution. Our consultants work alongside your leadership team to assess current systems, identify opportunities, and implement technology that supports business growth. From infrastructure upgrades to cloud migrations and compliance initiatives, we deliver well-planned, cost-effective projects that align with your goals and keep operations running efficiently.

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