Can You Trust AI With Your Business Data?

Artificial intelligence (AI) has become a cornerstone for businesses aiming to enhance efficiency and drive innovation. AI tools like Microsoft Copilot AI promise streamlined operations and improved productivity for small businesses and nonprofits.

However, integrating AI into your organization raises a critical question: Can you trust AI with your business data? At Sovran, we understand the importance of data security and are here to guide you through the complexities of safely adopting AI solutions. In fact, we recently held a Microsoft Copilot AI Seminar in September.

The Sovran team is ready to discuss how we can tailor our professional IT services, like Microsoft Copilot AI, to your needs. Fill out our contact form or call (651) 686-0515.

Sovran president Traci Leffner speaking about Microsoft Copilot AI on stage at a seminar in front of a seated audience.

The Rise of AI in Small Business IT

AI adoption is accelerating across various sectors. In 2024, the U.S. AI market expanded by $19.4 billion, an 18.7% increase from the previous year, and is projected to reach $146.1 billion by the end of 2024. This growth reflects AI’s potential to transform business operations, especially for small businesses and nonprofits seeking to maximize limited resources.

Introducing Microsoft Copilot AI

Microsoft Copilot AI is an AI-powered assistant integrated into Microsoft 365 applications, designed to boost productivity and streamline tasks. For small businesses and nonprofits, Copilot is especially valuable as it automates routine work, offers intelligent insights, and improves communication and collaboration. Microsoft Copilot AI can transform business operations, helping small teams save time, make better decisions, and focus on more important tasks.

Data Security Concerns

While AI offers numerous benefits, entrusting it with sensitive business data necessitates careful consideration. A significant concern is the potential for AI systems to be manipulated for malicious purposes. For instance, research has demonstrated how AI tools can be exploited for spear-phishing and data exfiltration. This underscores the importance of implementing robust security measures when integrating AI into business operations.

Microsoft’s Commitment to Data Security

Microsoft addresses these concerns by implementing stringent data security measures within Copilot AI. Prompts, responses, and data accessed through Microsoft Graph are not used to train foundation large language models (LLMs), ensuring that your proprietary information remains confidential.

Copilot operates within the Microsoft 365 service boundary, adhering to existing privacy, security, and compliance commitments, including regulations like the General Data Protection Regulation (GDPR).

Best Practices for Secure AI Integration

Small businesses and nonprofits should consider the following best practices to ensure the safe adoption of AI tools like Microsoft Copilot AI.

Implement Robust Access Controls

Ensure that only authorized personnel have access to sensitive data. Research indicates that 16% of businesses’ critical data is overshared, highlighting the need for strict access management.

Classify and Label Data

Proper data classification enhances access controls and reduces security risks. Businesses can apply appropriate security measures to protect critical information by categorizing data based on sensitivity.

Regular Employee Training

Educate staff about potential AI vulnerabilities and safe data handling practices. Human error contributes significantly to security breaches, making ongoing training essential.

Continuous Monitoring and Auditing

Regularly review AI system activities to promptly detect and respond to unauthorized access or anomalies.

Continuous Monitoring and Auditing

Regularly review AI system activities to promptly detect and respond to unauthorized access or anomalies.

Stay Informed About AI Developments

Keep ahead of the latest AI technologies and associated security implications to make informed decisions about their integration into your business processes.

Contact Sovran for Professional IT Services

Entrusting AI with your business data offers transformative potential but requires a diligent approach to data security. Microsoft Copilot AI provides robust safeguards to protect your information, making it a viable option for small businesses and nonprofits aiming to leverage AI’s benefits securely.

At Sovran, we are committed to helping you navigate the complexities of AI integration while ensuring your data remains secure. Learn how Sovran’s professional IT services, like Microsoft Copilot AI, can help your business thrive. Fill out our contact form or call (651) 686-0515.

Traci Leffner, President