Image of conference room with screen at head of table and six chairs for meetings.

3 Steps To Make Meetings Better

Image of conference room with screen at head of table and six chairs for meetings.

Image of conference room with screen at head of table and six chairs for meetings.

Business meetings can be a double-edged sword. Often they are as likely to rally staff and build momentum as they are to halt progress and kill productivity.

Productive meetings are key to keeping team members on track and everyone on the same page. A poor meeting is as harmful to the progress of a project as losing multiple members of staff.

Making meetings better is important for good business. There are tools and techniques to make sure that your meetings are not standing in the way of your business.

1. Streamlined Scheduling

One of the biggest hurdles to planning a meeting can be simply booking a space. Finding an available room, with the right equipment, in a time and place which everyone can agree on can be a logistical nightmare. Repeated emails back and forth to agree on the venue alone can consume hours out of the day.

There are technical tools available to help. Outlook’s scheduling assistant can be a great place to start. The office package is designed to help you find a time and place convenient for everyone.

The software is a key, but underused, component within Microsoft 365. Simply adopting a scheduling assistant can cut down meeting planning from hours to minutes.

With everyone fully connected and on the same page, every meeting is improved from the first minute. The scheduling assistant can be found under New Items > Meeting in the Outlook home tab.

2. Bringing in Outside Help

Of course, not all meetings are internal affairs. Often, a successful meeting involves staff members from third-party organizations, clients, and consultants too.

This is a prime area for technology tools to help. Tools such as FindTime and Doodle.com both serve as scheduling assistants to arrange suitable times and locations to coordinate meetings with multiple parties.

The process is simple, each party selects available or desired times to meet. This process is done independently and based on priorities for each user. When everyone has added their input a mutually convenient slot can be found for everyone.

With modern technology there’s no reason to spend hours, or even many minutes, wrestling over when and where to meet. Using the tools as they are designed cuts out a huge amount of overhead cost from meeting planning.

3. Idea Capture

The most common complaint staff have about business meetings is the lack of available participation. Many show up, yet just feel like audience members.

When staff members feel their contribution or input to projects isn’t valued, it can lead to a dramatic drop in morale and much deeper issues within the firm.

Tools such as GoWall.com are changing meetings for the better and giving staff members a bigger voice. The site provides attendees with the resources they need to contribute to meetings without disrupting the flow.

The idea behind GoWall is very simple and highly effective. While concepts are communicated as part of a presentation or ongoing conversation, participants are free to contribute to an “idea wall” in real time. This shared wall contains ideas, contributions, and notes from all participants that add to the conversation.

Since ideas are shared between all participants, everyone can be inspired to contribute. This deceptively simple idea helps all members to feel they have a chance to have their voices heard and their contributions valued.

Worthwhile Meetings

Meetings can be a difficult topic in some workplaces. Some firms have had historic failures and huge losses in productivity as a result of too many meetings running far too long. In some environments, formal meetings have all but been banned already.

Using modern technology solutions, we can put productivity back into meetings. Cut out the wasted time and get to the points that matter. With these simple yet highly effective tools, we can build meetings that create productivity instead of hampering it.

Contact us today at (651) 686-0515 or fill out our contact form!

Rendering of various electronics including computers, phone, tablet, and server connected in a circle

Using Tech to Tailor Your Work Day

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Most of us can admit that we have lost track of time during the workday on occasion.  Sometimes time can get away from you, particularly when you’re busy.  Often you can be running late before you know it and wondering where the day has gone. Luckily, there is a wide range of technology solutions to put to work helping to put you in charge of your to-do list.

Microsoft 365 Calendar

We’re often guilty of spending the entire day stuck just in Outlook.  In addition to taking up your time, there are a range of features that can help you make the most of it too.  With simple tools and tweaks, you’ll be able to manage your calendar like a pro.

Microsoft 365 Calendar allows you to make quick changes, alter your diary, and update items on the go.  The Calendar interface allows events and items to be picked up and moved to a different time or date with ease.

Many think of calendar packages in terms of old desktop applications of years gone by.  Events, once input, were almost impossible to change, alter, or remove.  In old applications it was easier to go without a calendar at all than attempt to use the one included.

The biggest advantage Office calendar has is the ability to access and update it from anywhere.  With 2-way sync appointments, meetings, and events can be updated anywhere and accessed everywhere.  The days of no longer being able to look at your calendar because you’re not at your PC are long gone now.

Today you can add events straight from your email with a simple click.  Participants in events can be contacted with reminders automatically.  You can even schedule your own reminders before the event too. Using your calendar to stay on top of your day has never been easier.

OneNote

Microsoft 365 additionally offers OneNote too, an indispensable tool that you shouldn’t do without.

OneNote acts as a virtual notebook to keep your ideas, projects, and notes in line. Using OneNote enables you to power-up your text with drawings and diagrams, tailor your projects with color coding, and record your thoughts with media clips all in one location.

OneNote is the ultimate record keeping tool that you simply can’t go into a meeting without. Physical notebooks begin to seem like a relic of the past, limited by old constraints that no longer apply.

Microsoft To-Do

Included with Microsoft 365 is Microsoft’s To-Do application. To-Do offers simple, straightforward to-do list that makes it easy to plan your day.

Whether plotting your school work, planning your projects, or keeping on top of your home life, To-Do is designed to boost productivity and make the most of your time. The simple interface makes it easy to use and the instant reward for checking of tasks makes it well worth your while.

To-Do sorts your tasks into lists, which are combined into a single day view. The view of your day provides a clear, clutter-free list of tasks to be done. The application syncs with all your devices to give you access from anywhere. This empowers you to quickly add, change, schedule, and tick off tasks as you go.

Keeping On Top Of The Day

Losing track of time is easy to do. It doesn’t take much before your day seems completely off-balance and impossible to retrieve. With these tools from Microsoft 365 and a tiny bit of planning, your days can become more productive than ever.

Back on track, you’ll no longer have to spend your free time making up for lost time. Your spare time will be your own again and everyone will wonder how you manage to remain so productive.

Give some tech tools a try today and you’ll wonder how you ever managed without them. Contact us today at (651) 686-0515 or fill out our contact form!

Drawing showing a laptop being placed in the trash with 'Confidential' written on the screen

How to Securely Dispose of Old Computers

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Getting new computers for your business is exciting, but what happens to the old ones? Depending on the age, some people sell them, others throw them out. That’s the easy part. The problem is the sensitive data on them. There are passwords, account numbers, license keys, customer details, medical information, tax returns, browser history…. the works! Each computer, whether laptop, tablet or desktop, contains a treasure trove of sensitive information that cybercriminals would love to get their hands on.
Unfortunately, hitting delete on your files doesn’t actually make them disappear, nor does waving a strong magnet over the drive. These mistakes have cost businesses millions of dollars over the years.

Most businesses are unaware that specialized data cleanup is necessary, others think calling someone to collect the computers will cover all the bases. A 2016 experiment proved just how dangerous the situation can be when they bought 200 used hard drives and found 67% held unwiped, unencrypted sensitive data, including sales projection spreadsheets, CRM records, and product inventories. Frighteningly, they didn’t need any special hacking skills to get this data, it was all right there and helpfully labelled. It’s also not surprising that with simple data recovery tools, people have also been able to access British NHS medical records and missile data, all waiting patiently on a discarded hard drive.

Why hitting delete doesn’t help

Data on a hard drive works like a book with an index page. Every time data is written, it pops a quick entry into the index so when you need it again, it knows where to look. The index is used for files you create as well as system files you can’t even see. Sensible, right? Except if you delete a file it’s more like changing the index to say nothing is on page 10 and you can write something else there when you’re ready. But if you manually flip to page 10, you’ll find the information is still there – the file still exists until it’s been written over – it’s the index reference that got deleted.

Wiping data before disposal

There are software tools you can get to do it yourself, as well as dedicated security firms, but your best option is to choose an IT business you know and trust. With that in mind, a methodical approach is required to ensure not a single drive is left untreated. You don’t want to leave data behind, or even clues that a motivated person could extrapolate any private information from. The approach might include using checklists to maintain security, or dedicated processes to guide each step in decommissioning. Careful records should also be kept, including who signs off on completion of the retirement, and where the computers are sent afterwards. A proper inventory and auditing process may slow the rollout of the new computers slightly, but it’s always better than having your old data come back to haunt you.

We can migrate any needed data, backup the information to your server or external drive, then wipe or destroy the hard drives for you. We can assess the age of your old computers and either dispose of them for you or point you in the right direction of computer recyclers. Plus, the quicker you dispose of your old computers, the easier the process will be. Recyclers will be able to send less of your equipment to landfill, and you’ll be less likely to forget how valuable the drive contents are.

Upgrading your business computers should be a happy time for you and your employees, so with a little forward planning, you’ll be able to keep everyone smiling and all your data secure.

Contact us today at (651) 686-0515 or fill out our contact form!

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4 Common Compliance Issues You Might Be Missing

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Information security is on every business’s radar these days. Data drives so much of what we do. Looking to contain the risks, many sectors have established IT compliance regulations. Whether meeting a standard or not, don’t overlook these common areas of concern.

Governments and regulatory agencies have established compliance standards for the financial, legal, healthcare, and energy sectors. Other organizations abide by best practices for data protection and improving system security. Whether mandated or not, the goals remain similar:

  • Improve security protocols.
  • Identify vulnerabilities.
  • Prevent breaches.
  • Reduce losses.
  • Increase access control.
  • Educate employees.
  • Maintain customer trust.

Shortcomings can mean compliance concerns, industry fines, customer churn, and brand reputation damage. Being proactive about these four common issues can benefit companies in any industry sector

Common Issues that Thwart Compliance

Companies with Bring Your Own Device (BYOD) policies save $350 annually per employee, according to CISCO, but cost savings aren’t the only reason organizations are embracing BYOD. Letting people use personal mobile devices at work improves productivity and engages employees.

Yet allowing BYOD in the work environment can make the organization more vulnerable. There is greater risk of:

  • spread of malicious applications or viruses;
  • employees accessing business materials using unsecured Wi-Fi;
  • people who have left the company continuing to have access to proprietary systems.

None of these are good from a compliance point of view.

Personal portable devices may not have the same access controls as business computers, which makes them more vulnerable if lost or stolen.

This brings us to a second common compliance concern: physical security. A business may do a brilliant job of securing its devices on-site. It has firewalls, patches security regularly, and asks employees to update passwords, but what happens if a laptop, mobile phone, or USB drive is stolen or lost?

All devices accessing business systems and networks from off-site should use encryption. With remote monitoring and management, IT staff can control security configurations regardless of the end-user environment. Mobile device management allows your IT team to secure, locate, or erase any mobile device used for business.

Counting on Others for Compliance

Another area of concern is third-party connections. Again, your business may be top of the class as far as the five core functions of cybersecurity – Identify, Protect, Detect, Respond, and Recover – are concerned, but what if your vendor’s security isn’t up to snuff.

Do you have business partners that are storing your sensitive data? Or does a supplier have access to personally identifying customer or employee information? Third-party risk is a real thing – ask Target. Cybercriminals stole data for 40 million debit and credit cards via the retailer’s HVAC company.

Cybercriminals could use a third party’s lax security to target you. Make sure that your vendors are taking cybersecurity as seriously as you do.

Even in your own business environment, cut the number of people who have access to sensitive data. Obviously, you’ve hired people you think you can trust, but you can still better ward off the insider cybersecurity threat by:

  • educating employees about the importance of strong passwords, securing devices, and physical security;
  • informing people about social engineering (e.g. phishing emails or fraudulent business communications);
  • limiting personnel access to data, network, or systems based on necessity;
  • having a policy to revoke access permissions and reclaim devices from any employee leaving the company.

Ensuring compliance takes technological know-how and awareness of the evolving threat landscape. This vigilance, communication, and education require time and effort. Put the right policies and procedures in place with our help.

Contact us today at (651) 686-0515 or fill out our contact form!

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Why Managed Services Will Save You More Than Money

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“Downtime costs money.”

That’s no secret, but it doesn’t quite capture the whole experience…you arrive to work in the morning, grab your coffee knowing you’ve got a hectic day ahead, and are ready to dive in.

For some reason your computer can’t access the database and neither can anyone else’s. You restart the server while fielding calls left, right and center, but are unable to answer any client queries. Your hands are completely tied…and now the server is beeping furiously…what’s going on??!

You’re not just in crisis mode, you’re on damage control as you call every tech you can think of, trying to find one who can come NOW.

Not exactly the day you had planned.

The Break/Fix Days Are Gone

Previously, businesses only addressed their IT needs when something broke. A few hours down meant little in the scope of things. In today’s fast world, businesses rely heavily on IT and downtime just isn’t an option. Even the legalities of simply restoring financial, legal or medical files after a breach raises issues.

The cost of break/fix is now too high, both financially and emotionally.

Simply put, your IT services are remotely monitored and proactively managed by a professional, external business. Your Managed Service Provider (MSP) runs regular diagnostics on equipment to identify impending failure and resolves problems before they happen.

Benefits of Managed Services

Small to medium businesses in particular benefit from managed services, because they don’t usually have an on-site technician to oversee the multiple systems in use. By subscribing to a managed service provider, businesses can have reduced labor costs, access to a knowledge base, future-pacing, better data security and reduced downtime. Businesses can also know exactly what their upcoming costs are and plan accordingly.

Some of the managed services we can provide are:
Remote support – This allows us to help you quickly without needing to be on-site.
Hardware monitoring – We monitor your servers and workstations to catch hardware failures before they happen.
Managed anti-virus – We make sure your anti-virus is up to date and take immediate action if an infection occurs.
Patch management – We make sure your computer’s operating system is up to date, closing access to known vulnerabilities as soon as possible.

Contact us today at (651) 686-0515 or fill out our contact form!

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Sovran Earns Microsoft Azure Gold Cloud Platform Certification

Sovran has achieved Gold certification in Cloud Platform competency from Microsoft. This is the highest standard achievable for Microsoft’s Azure cloud platform, which has become so necessary for daily business as work-from-home becomes more common.

​Sovran has been a local Microsoft Partner in the Twin Cities for nearly 30 years, and has been a proponent of cloud computing for business needs for a long time.

​Traci Leffner, President of Sovran, noted the importance of cloud: “We know how critical Microsoft Azure is to our client’s business needs, so we make ongoing training a priority. I’m proud of our team and what we continue to accomplish.”

Shonn Twight, virtual Chief Information Officer (vCIO) at Sovran, says clients will directly benefit from the new skills learned and information available from Microsoft. “Azure cloud services are integral for so many businesses in the Twin Cities today. Having the ‘Gold Cloud Platform’ certification gives us access to even more specialized training and additional support to serve clients better.”

Microsoft Partner logoSovran, Inc. is a full-service IT project solutions provider and managed services provider for the Twin Cities and Upper Midwest. Based in Eagan, Minnesota, our services include cloud migration, virtualization, hosted networks, disaster recovery, networking, security solutions, storage, infrastructure assessment, remote work, and more. Sovran has been a Microsoft Partner since 1993, with Gold Cloud Platform, Gold Cloud Productivity, and many Silver certifications.

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Returning to Work: Prioritizing Safety with IT, Too

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A small business probably doesn’t have staff qualified to handle IT. You’re never too small to outsource your technology needs and prevent security breaches.

Your business has the OK to go ahead and get back to work on-site. You want to return to your office, but you don’t want to risk people’s health by doing so. After all, some say it’s too soon to go back. Plus, others predict a second wave of COVID-19 is likely. These suggestions can help you return to work while prioritizing safety.

Not everyone will welcome the call back to the corporate environment. Some employees may still be in a population vulnerable to the virus. They may want to take leave instead of returning to the work environment. Others may simply not show up.

Have your HR team send out a written notice informing employees of the timeline for returning to the office. Educate them about precautions you’re taking to provide a safe work environment. Ask for a written response of people’s intentions. Then, IT can start establishing procedures for getting everyone back to work.

You may have had great success with remote working during the quarantine. This could position you to allow workers to stay home if they are at risk or oppose the idea of returning “too soon.”

For those coming back, support social distancing by phasing in people’s return. Your business could also use a hybrid IT solution to allow people to come in just three days a week, and they could continue to work two days at home. This allows staggered re-entry and reduces the numbers of people on-site at the same time.

Back-to-Work Technology

You may be thinking you already have all the tech you need to go back to the office. C’mon, you were already working from there before this whole thing started. Plus, now you have all the new tools you added to support remote-employee productivity.

Still, you may not have invested in a long-term remote-work solution that will now support a hybrid model. Or perhaps the on-site tech you’ve long relied on isn’t meant to handle remote working for the long haul.

To achieve a flexible hybrid model, go with cloud solutions or expand on-site IT. Do you need to add infrastructure to handle remote employees using virtual private networks (VPNs)? Both on-site staff and off-site workers might need to securely access systems at the same time.

Adopting cloud collaboration software allows co-workers to access network resources simultaneously, regardless of location. Or with virtual desktops, employees can access the same files and business applications on their work machine or on a personal device.

Bringing people back to the office, you’ll want to rethink the physical setup. Support social distancing by spreading employees’ seating arrangements out more. This will require moving around computer hardware, too.

If you were previously sharing technology, you’ll also need to add more desktops. Or you might invest instead in more laptops or portable devices. This could mean securing more software, too.

Added IT Precautions

Finally, cybercriminals are opportunistic. They’re already exploiting people with malware promising vaccines or cheap masks. These bad actors are also looking to exploit the tech demands on businesses. Many businesses adapted to a new way of doing things: they moved files to the cloud, and they allowed employee access from personal devices, but they did so quickly.

Explore any new vulnerabilities from your transitions. This is a good time to double-check permissions. Ensure that accountant Jane can access staff wage data but that receptionist Jenny can’t. Also, confirm that all virus protection and security patches are current.

Active planning is the answer to a smooth return to work. While offering protective coverings and ramping up cleaning in the office is important, make sure that you don’t overlook your technology needs.

Contact us today at (651) 686-0515 or fill out our contact form!

Man yelling at computer screen which reads 'Spam' with an open envelope

Why SPAM Is A Small Business Nightmare

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15 years after the world united to crack down on SPAM emails, we’re still struggling with overloaded inboxes. All that unwanted email continues to flood the internet, much of it targeted towards small businesses, and the impact goes wider than you might think. Here’s the full breakdown of how modern SPAM works and how it’s hurting your business.

What Is SPAM?

Generally speaking, SPAM is any unwanted message that lands in your email, comes via text, social media messaging, or other communication platform. It might be sent to your main business account, e.g. your ‘contact us’ email, or direct to your employees.

Most of the time, SPAM is annoying but relatively innocent messages from another business inviting you to buy/do/see something. They’re newsletters, reminders, invitations, sales pitches, etc. You may know the sender and have a previous relationship with them, or they might be a complete stranger. Occasionally, SPAM may even be part of a cyber attack.

Why You’re Getting SPAMmed

Maybe you or your employee signed up for a newsletter or bought a $1 raffle ticket to win a car. Perhaps you got onto the mailing list accidentally after enquiring about a product, not knowing that simply getting a brochure sent through would trigger a SPAM-avalanche.

Often there’s fine print that says they’ll not only use your details to send you their marketing, but they’ll share your details with 3rd parties so they can send you messages too. That single email address can be passed around the internet like wildfire, and before you know it, you’re buried under SPAM.

Sometimes, and more than we’d like to think, your details are found illicitly, perhaps through a hacked website for example, like the recent LinkedIn leak. More often though, your email is simply collected by a computer ‘scraping’ the internet – scouring forums and websites for plain text or linked emails and selling them as prime SPAM targets.

It’s easy to see how individual office employees receive an average of 120 emails daily, over half of which are SPAM!

SPAM Is More Than Annoying

We all know SPAM is annoying, but did you know it’s also resource hungry? Your employees are spending hours each week sorting their email, assessing each one for relevance and deleting the SPAM.

Too often, legitimate emails from clients and customers get caught up and are accidentally deleted. Add in the temptation to read the more interesting SPAM emails and productivity drops to zero. On the other side of the business, your email server might be dedicating storage and processing power to SPAM emails, occasionally to the point where inboxes get full and real mail is bouncing out.

While most SPAM is simply an unwanted newsletter or sale notice, there’s also the risk that any links may be a cyber-attack in disguise. After all, one click is all it takes to open the door to viruses, ransomware, phishing or other security emergencies.

How To Stop The SPAM

The 2003 CAN-SPAM Act (a global set of anti-SPAM laws) requires all marketers to follow certain rules, like not adding people to mailing lists without permission, and always including an ‘unsubscribe’ link.

So firstly, make sure you’re not accidentally giving people permission to email you – check the fine print or privacy policy. Next, look for the unsubscribe link at the bottom of the email.

Unfortunately, not all of them include the link, or they hide it somewhere impossible to see. The worst SPAMmers take that ‘unsubscribe’ click to confirm that your email address is valid/active and then sell it on.

Contact us today at (651) 686-0515 or fill out our contact form!

Man in a business suit using the cloud for storage, data, shopping, etc.

Secure Your Business in 2021

Man in a business suit using the cloud for storage, data, shopping, etc.

Man in a business suit using the cloud for storage, data, shopping, etc.

The beauty of a new year is that it’s a fresh start, so make a resolution to get your business IT more secure. This could be something as simple as embracing two-factor authentication instead of relying on password-only authentication.

Password Updates

At the very least encourage your employees to change their passwords regularly. Nearly everyone these days has dozens of online accounts but only two or three unique passwords. So, it’s a good idea to require your people to update their passwords regularly. That way, if a site such as LinkedIn suffers a data breach, you aren’t vulnerable because of an employee’s duplicated password

Windows 7 – End Of Life

Also, whether in the office or while working from home, there may still be employees signing in to computers running Windows 7. This operating system reached “end of life” on January 14, 2020. That means Microsoft is no longer updating the software. Hackers know that, too, so sticking with the old system could make your company vulnerable to cyberattacks.

Cloud Migration

There is also the option of cloud migration. COVID-19 prompted businesses that might have been putting off cloud migration to move up their timetable, but some use virtual private networks or other remote access to enable work from home. Unfortunately it doesn’t look like we’ll be back in the office full-time and at full-force as we enter 2021, so this is also a good time to revisit the idea of cloud computing.

Tackle Long-Term Issues

End-of-year downtime provides an opportunity to review any long-standing IT problems. Evaluate how much time or productivity was lost in 2020 while troubleshooting IT issues. It’s a good idea to proactively plan your backup strategy and set up for disaster recovery. That way, if the worst does happen in 2021, you’re ready.

Keep your business secure and up to date with the help of a managed service provider. We’ll make sure you’ve got the best technology for your needs. We manage and monitor your IT tools, too. You stick to what you do best, and our experts will focus on your IT. Contact us today at (651) 686-0515 or fill out our contact form!

A small business probably doesn’t have staff qualified to handle IT. You’re never too small to outsource your technology needs and prevent security breaches.

You’re Never Too Small to Outsource

A small business probably doesn’t have staff qualified to handle IT. You’re never too small to outsource your technology needs and prevent security breaches.

A small business probably doesn’t have staff qualified to handle IT. You’re never too small to outsource your technology needs and prevent security breaches.

Small business owners are proud of getting everything done with few people. Every team member wears many hats. They are part of a family, devoted to the firm’s success. But that doesn’t make them qualified to handle IT. Really, you’re never too small to outsource your technology needs.

A small business may only have a few computers for its handful of employees. Having an in-house person dedicated to IT support would be overkill. But just because the technology is working fine today doesn’t mean your IT is performing at its best. That’s why it can be beneficial to outsource IT.

Having someone who knows technology working for your team can pay huge dividends. Your outsourcing partner will add value by:

  • helping you avoid bad tech purchases or buying software you don’t need;
  • identifying where you can be more efficient with tools you already have, which can save money;
  • providing knowledgeable support and IT help;
  • learning business needs and making recommendations about the best IT for your goals;
  • protecting your business technology and ensuring computers are up to date with security patches.

Small Business Data Breaches

Cybercriminals don’t care about business size. In fact, according to Accenture, 43% of cyberattacks were aimed at small businesses, and only 14% of the SMBs were prepared for defending their networks and sensitive data.

In fact, a small business can be a particularly appealing target. Hackers will exploit a small business as part of a campaign to attack a larger business. They know the SMB is less likely to have the same level of security as the bigger target in their sights.

Accenture’s 2019 study found that more than half of all small businesses had suffered a breach in the last year. These attacks can be crippling for SMBs. According to insurance carrier Hiscox, the average cyberattack costs a business $200,000. That figure can be a killer blow for a small business. Some 60% of SMBs hacked go out of business within six months of the attack. Even if they can survive the financial hit, damage to brand reputation and customer goodwill is devastating.

Advantages Of Outsourcing Small Business IT

You may not have a clear picture of your cybersecurity status right now, but by working with a managed services provider (MSP) like Sovran, you’ll get one. Your partner will conduct an informal audit of your current technology and learn your short- and long-term goals.

Your small business, for instance, may not have a data protection procedure. You might be thinking you don’t have a lot to backup and store. But the quantity may not be the primary concern. Can you recover if your business loses an email chain it was keeping for legal or compliance reasons? What would happen if the computer holding your accounting database died? An MSP can identify where tech changes can better ensure business continuity.

When you outsource, your partner will also inventory all your tech assets. They’ll need to know everything about your infrastructure and your business’s technology capabilities. Your current team may recognize the importance of securing the business’s intellectual property, but are they also protecting customer data and employee records? Your business needs to be intentional about confidentiality, availability, and safety. An MSP can help.

Cost Of Outsourcing Small Business IT

The cost of outsourcing is often a stumbling block for the budget-conscious SMB. Managed IT services can often lower costs for clients by streamlining processes, managing vendor relationships, and ensuring that the business technology is best suited to current needs. And you’ll pay a fixed regular fee for a technology team member who will help you avoid big, costly tech surprises.

No business is too small to outsource IT. Having access to a full-time IT professional via a managed service provider can improve your operations, enhance productivity, and lower cybersecurity risk.

Partner with a technology expert like Sovran to review your needs and set you up for future success. Contact us today at (651) 686-0515 or fill out a contact form!