Over the years, she’s observed huge changes in technology, from mainframes to networking! She joined Sovran in 1990, became a minority owner in 1998 and became the majority owner in 2003. One thing she says hasn’t changed is the need for customer service.
“Take care of your employees, partners and customers,” Lisa said. She’s found that tomorrow isn’t guaranteed, and making the best of today requires prioritization and caring for what really makes Sovran tick - people. In the next decade, Lisa sees Sovran helping small businesses use technology through managed services – meaning, businesses will pay a monthly or per-use fee, but the hardware comes with it.
She wants to see Sovran continue to make an impact with small businesses, not with big Fortune 500 players. “Relationships are so important, and I want to see us continue to value the personal relationships we can have with companies which have 200 or fewer users,” Lisa said. |