VoIP & Teleconferencing for Nonprofits

Voice over Internet Protocol (VoIP) is a technology that lets you make phone calls over the internet. It’s a cost-effective way to communicate with other people, whether they’re in your organization or not. At Sovran, we are a Microsoft Partner and recommend Microsoft Teams for VoIP – this includes:

• call management
• screen sharing
• call recording
• cloud voicemail
• call queues and more.

VoIP works by connecting your computer or smartphone to an internet connection, then routing calls through this connection rather than through traditional phone lines (which would require separate hardware). This saves money by eliminating the need for additional physical infrastructure and equipment such as phones and routers. It gives you flexibility in the devices you use to make calls, saves time, and allows the team to stay more connected during remote and hybrid work.