Whether your company is large or small, communication is the lifeblood of your business. Today, business communication is about more than just phone calls. It may also include voice mail, email, fax, text messaging, call centers, video conferencing, data transfer and more.
Just a short time ago, systems supporting these types of communication were separate, each requiring their own investment. Today, the most cost-effective and integrated way to support multiple communications is with a converged network. A converged network supports all types of communications by converting all information to IP packets. Once in packet form, a well-designed and managed network will route and prioritize information based on type. Operating a converged network has many advantages, including:
Single infrastructure to support/reduced cost of ownership
Lower operating costs for adds, moves and change activities
Mobility and accessibility to remote offices, users and tele-workers
Integration and automation improves productivity within business applications
Sovran is a leader in the design, deployment and support of voice and IP communications systems. Our staff includes Cisco and Microsoft certified engineering resources that will integrate technologies to create a unified and converged communications system for your business. These technologies include routing, switching, call processing, video systems, unified messaging, contact center, network operating systems and business applications.
Sovran’s Unified Communications solutions include:
- Products from both Microsoft and Cisco
- Phone and voice mail for single and multi-location
- Unified messaging integrating voice, email and fax to your inbox
- Call center, ACD, IVR call processing and routing
- Customer Relationship Management (CRM) application integration
- Audio, video and web conferencing
- LAN/WAN VPN, MPLS network design
- Wireless voice and data
- Secure encrypted communications
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