Total Care

An all-inclusive technology management solution at a low fixed monthly fee.

Having been in the IT industry since 1987, Sovran knows what businesses want, but more importantly, what they don’t want – employees at a standstill due to problems with computers and associated technology. When your business has IT issues in the traditional break/fix model, the solution provider makes money. The more issues you have, the more money for the provider, as your costs are based on the number of hours spent to resolve your problems.

With the Total Care solution, business objectives are in alignment between your organization and Sovran. Providing your IT services at a low fixed monthly fee, Sovran’s goal is to minimize your IT issues. This assures more proactive IT management and, ultimately, a better IT environment within your business.

The Total Care solution is a complete IT service providing operations support, optimization and/or repair of your IT infrastructure. Sovran applies best practice standards to your systems and provides complete care of all elements at a fixed cost. By proactively managing your network and systems, Sovran can reduce or eliminate problems that may result in outages and/or lost productivity. This reduction in issues and downtime often generates a positive ROI very quickly for your business.