Easy to use and manage, Microsoft Response Point is a revolutionary phone system software designed to meet the needs of small businesses. The user-friendly administrator software empowers average PC users to set up new phones or make changes in minutes, with just a few mouse clicks.
The breakthrough voice-activated user interface lets your employees and customers access the people and information they need using only their voice. As your business grows, add up to 50 users and incur no additional licensing fees. Sovran delivers Response Point systems on industry-leading hardware from Dlink and Aastra.
Respond quickly to your call pattern needs - Microsoft Response Point routes calls to the right person. Employees don’t have to wait at their desks and all callers receive the same VIP treatment, every time.
- Screen pop-ups show caller details
- Bypass receptionist specifies callers who can ring directly
- Easily integrates contacts using Microsoft Office Outlook
- Voice-enabled automated receptionist
Reach customers and colleagues easily—from almost anywhere - Microsoft Response Point makes it easy to take and make customer calls away from the office. You can also avoid exorbitant long-distance rates by using a Voice-over Internet Protocol (VoIP) line.
- Users can forward office extensions to external lines, so callers don’t guess how to reach them
- Park/retrieve calls to handle them from the best location
- Send voicemail to e-mail for easy access
- Ring phones by department for quick access
Add new phones and users quickly - No additional licensing fees
- Add and change users quickly and easily
- Adjust to staffing peaks and valleys simply
- Move office locations with minimal interruption in customer service
Contact Sovran at (651)-209-8874 for more information on using Response Point as your business solution for voice communications.
