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b2ap3_thumbnail_customer_service_tips_400.jpgThe Internet has given modern businesses the ability to grow like never before. On the flip side of the coin, the Internet can quickly bring down a business if a dissatisfied customer chooses to broadcast their negative experience and opinions. Therefore, it’s essential to take customer service seriously.

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b2ap3_thumbnail_origin_of_hacking_400.jpgThe word “hack” is a most peculiar word. When we use it, it’s often in the context of discussing a data breach. But did you know that “hack” has been a part of the English language since before computers and even electricity were a thing? Read on to learn more about the fascinating meanings of hack!

Tagged in: Hacker Privacy Security
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b2ap3_thumbnail_challenges_of_mobile_400.jpgMobile technology has changed the way that the business world operates. No longer do employees have to be tethered to their desks in order to remain productive at all times. Instead, they can work while on the road or from their home office. However, if your business’s mobile device management solution is too lax, it might encounter a number of different problems that could potentially ruin the mobile experience for your business.

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b2ap3_thumbnail_tips_for_presentation_400.jpgIn last weeks’ tip, we discussed various ways you can prepare for a big presentation, including the content development stage, audience definition, and practice sessions. This week, we’ll be discussing ways in which you can ensure that your presentation goes off without a hitch, so that your audience (and you) can benefit from it as much as possible.

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b2ap3_thumbnail_mobile_app_wasting_400.jpgYour mobile phone is meant to be an extension of productivity while you’re out of the office, but some people can’t resist the urge to mess around with the numerous entertainment applications right in front of them. Unfortunately, nowhere is this more true than in the office. What’s that? Your employees don’t waste time with mobile devices? Withhold judgment until you see the statistics. Your people might be wasting more time than you think.

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Brent, very interesting use for Big Data. Many uses of big data have a measurable positive impact o...
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