Proactive Management to Increase User Productivity by Reducing Network Downtime and Improving Performance

Network Management offers a system that monitors your network 24 hours per day 7 days per week.  This real-time monitoring allows Sovran to fix the majority of the problems before they affect your business.  The result is a workday uninterrupted by computer catastrophes.

Discovery/Assessment	Support	Typical Issues Resolved
• Inspection of network and    telecom room environment • Detailed report of your    current IT inventory and    installed applications • Assess and recommend   changes to network    configuration for    improved security and    performance • Hardware assessment and   recommendations	• 24/7 desktop monitoring • Unlimited Tier I Help Desk   Support • Remote Tier II Support • Onsite Engineering Support • Critical Patch Updates • Trend and Performance   Analysis • Firmware Updates • Remote Maintenance	• Syslog monitoring and clean up • Hardware Replacement • Security Management • Moves, Adds and Changes • ISP Management • Voice and Data Provider   Management • Web Host Support • 3rd Party Vendor Management

                                                                                             
                                                                                               
 



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